FAQ & Help Center

Shipping & Orders

How long does shipping take? Most orders arrive within 7-15 business days, depending on your location. We process all orders within 1-3 business days.

Do you provide tracking? Yes! As soon as your order ships, you will receive an email with a tracking number that you can use on our website.

Product Support

Does the Smart Tag work with iPhone? Our flagship Smart Tags are specifically Google Certified for the Android "Find Hub" network. They are optimized for Android 9.0 and above.

Are the tags waterproof? Yes, they feature an IP68 waterproof rating, making them safe for keys or luggage in all weather conditions.

Returns & Refunds

What is your return policy? We offer a 30-day return window for unused items in their original packaging. Simply email us to start a return.

How do I contact support? You can call us at +1 (709) 749-1198 or email ethanryanstockley@gmail.com. We typically respond within 24 hours.